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Son Parc Hotels & Golf

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Son Parc Hotels

Frequently asked questions

If you have any doubts, don't worry, we know that every detail counts. That is why we have prepared this section of frequently asked questions so that you can resolve any doubts you may have about your stay with us.

  • GENERAL

    • About us

      Son Parc Hotels is a Spanish hotel chain with six hotels and flats, as well as an agritourism, all located on the island of Menorca.

      We strive to offer friendly, high-quality service at the best price, and our regular guests especially appreciate our warm, family-like approach. We take great pride in the trust they place in us year after year.

      Book with us and discover the exclusive advantages we offer you.

      Below, you can consult all the options for your next trip.

    • When is the reservation payment made?

      At the time of booking, a deposit of 30% of the total amount is required, which can be paid by credit/debit card or bank transfer. If you prefer to pay by bank transfer, please contact us directly.

      The remaining balance will be paid upon arrival.

    • Who should I contact to make, cancel, or modify a reservation?

      For any inquiries related to a booking, as well as to cancel or modify it, you can write directly to reservas@sonparchotels.com.

      If you wish to contact the reception of the hotel where your reservation is made, you will find the relevant email addresses in the Contact section of our website.

    • I haven’t received the confirmation voucher for my booking, where can I request it?

      If you haven’t received your confirmation voucher, you can contact the hotel where you made the reservation directly; you’ll find its email address in the Contact section of our website.

      You can also write to reservas@sonparchotels.com, where our team will help you manage the voucher delivery.

    • From how many apartments is a booking considered a group reservation?

      Bookings of 5 or more apartments are considered group reservations.

      For more information, please contact our reservations team directly.

    • What is included in the stay price?

      The base price of the stay includes accommodation and access to common facilities such as the swimming pool or other shared areas, depending on the establishment.

      If you add any meal plan (breakfast, half board, or full board), these will also be included as per your booking.

    • If I’m not staying at the hotel, can I use the swimming pool?

      No, the use of the swimming pool is reserved exclusively for hotel guests.

    • Can I go to the buffet restaurant/bar without staying at the hotel?

      Yes, the buffet restaurant and bars are also open to external guests. You may enter without staying at the hotel and pay directly at the restaurant.

      We kindly ask that you check availability with reception beforehand for the buffet, as the service is subject to capacity and may be full on certain days.

    • What is the maximum cash payment allowed?

      According to current legislation, the maximum payment allowed in cash is €999.99.

    • How can I make my reservation?

      You can make your booking in several ways: through our official website, by calling the hotel directly, or by sending an email to our central reservations office.

      It’s also possible to book through trusted travel agencies or third-party platforms specializing in accommodation reservations.

Son Parc Hotels & Golf
Illes Balears Sostenibles
Govern Illes Balears
Consell Insular de Menorca

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